HT
Hester T

1 reviews | Active since Mar 2010

10 Jun 2020, 10:53

Sage Pastel Payroll

Have been trying to p[ay through Netcash credit card my renewal licence system just hangs!

Have been trying to locate anyone at Sage Pastel Payrol via email and phone.

No response!

This has been the problem the last few years! There automatic reply

P.S. Our Support services are uninterrupted, and we remain available and committed to assisting you over this period.

To ensure that you are able to operate and access our teams we have invested in equipping all Sage colleagues with the technology required to be fully operational from home.

In the event that you do experience a delay in response, we apologise and will revert as soon as possible.

Kindly access our extensive digital resources available here on our dedicated COVID19 resource page and learn more about the many ways in which you can access technical support 24/7.

We are all in this together and appreciate your understanding and patience.

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Replies (1)
Sage South Africa
Sage South Africa's reply15 Jun 2020, 09:49
Official
Good day Hester , 

Thank you for your comment - we have been advised that a Customer Care Consultant has been in touch with you regarding your concern. They have taken this offline with you and will be dealing with you directly. 

Kind regards 

The Sage SA Team