CA
Christa A
1 reviews | Active since Jun 2013
20 May 2015, 10:26
Sage pastel ignores clients
i have been trying to get assistance for sage pastel via email for more than a week with no response. Shockingly bad customer service.
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Replies (1)
Sage South Africa's replyOfficial
20 May 2015, 14:43Hello ChristaA,
Thank you for bringing this to our attention. One of our Sage One Payroll consultants has contacted you and supp**** the Sage One support email address on which she will respond to your queries. Madeleen will also do a further investigation to see why emails are not being received via the email address you initially used. We apologise for the inconvenience.
Thank you
Kind regards
Janine Swanepoel
Customer Care Consultant
Sage VIP
T. +***9 | F. +***2
*** | http://www.vippayroll.co.za
Thank you for bringing this to our attention. One of our Sage One Payroll consultants has contacted you and supp**** the Sage One support email address on which she will respond to your queries. Madeleen will also do a further investigation to see why emails are not being received via the email address you initially used. We apologise for the inconvenience.
Thank you
Kind regards
Janine Swanepoel
Customer Care Consultant
Sage VIP
T. +***9 | F. +***2
*** | http://www.vippayroll.co.za
Sage South Africa's reply20 May 2015, 14:43
Official
Hello ChristaA,
Thank you for bringing this to our attention. One of our Sage One Payroll consultants has contacted you and supp**** the Sage One support email address on which she will respond to your queries. Madeleen will also do a further investigation to see why emails are not being received via the email address you initially used. We apologise for the inconvenience.
Thank you
Kind regards
Janine Swanepoel
Customer Care Consultant
Sage VIP
T. +***9 | F. +***2
*** | http://www.vippayroll.co.za
Thank you for bringing this to our attention. One of our Sage One Payroll consultants has contacted you and supp**** the Sage One support email address on which she will respond to your queries. Madeleen will also do a further investigation to see why emails are not being received via the email address you initially used. We apologise for the inconvenience.
Thank you
Kind regards
Janine Swanepoel
Customer Care Consultant
Sage VIP
T. +***9 | F. +***2
*** | http://www.vippayroll.co.za