LN
Loganathan N
1 reviews | Active since Sept 2019
10 Aug 2023, 09:52
Sage Pastel has lost their customer service division
Absolutely NO customer relations. Have been a sage customer for over 30 years and treat you as if owe them . They use hybrid working conditions . they cannot hear you. they drop calls and NEVER phone back.
Helpful (0)
Replies (3)0
Replies (3)
Sage South Africa's replyOfficial
10 Aug 2023, 11:09Good day Loganathan,
Hope you are well.
Our customer care consultant has informed us that they had spoken to you. They will be investigating this matter on your behalf and will revert to you.
KInd regards
The Sage SA Team
Hope you are well.
Our customer care consultant has informed us that they had spoken to you. They will be investigating this matter on your behalf and will revert to you.
KInd regards
The Sage SA Team
Sage South Africa's reply10 Aug 2023, 11:09
Official
Good day Loganathan,
Hope you are well.
Our customer care consultant has informed us that they had spoken to you. They will be investigating this matter on your behalf and will revert to you.
KInd regards
The Sage SA Team
Hope you are well.
Our customer care consultant has informed us that they had spoken to you. They will be investigating this matter on your behalf and will revert to you.
KInd regards
The Sage SA Team
LN
Loganathan N's updateReviewer Update
15 Aug 2023, 09:19So I received a call on this day from SAGE but still no resolution. So not sure how long it takes for a simple matter to be resolved. You sold me a product. You got paid. You did not deliver after two months. You have employees that take no responsibility for not answering calls or emails.
LN
Loganathan N's update15 Aug 2023, 09:19
Reviewer Update
So I received a call on this day from SAGE but still no resolution. So not sure how long it takes for a simple matter to be resolved. You sold me a product. You got paid. You did not deliver after two months. You have employees that take no responsibility for not answering calls or emails.
Sage South Africa's replyOfficial
15 Aug 2023, 13:03Good day Loganathan,
We have been advised that our Renewal's Agent has been in touch with you in this regard. Agent advised that they had spoken to you and had previously sent you an email advising of the findings.
Kind regards
The Sage SA Team
We have been advised that our Renewal's Agent has been in touch with you in this regard. Agent advised that they had spoken to you and had previously sent you an email advising of the findings.
Kind regards
The Sage SA Team
Sage South Africa's reply15 Aug 2023, 13:03
Official
Good day Loganathan,
We have been advised that our Renewal's Agent has been in touch with you in this regard. Agent advised that they had spoken to you and had previously sent you an email advising of the findings.
Kind regards
The Sage SA Team
We have been advised that our Renewal's Agent has been in touch with you in this regard. Agent advised that they had spoken to you and had previously sent you an email advising of the findings.
Kind regards
The Sage SA Team