NC
Nelia C

1 reviews | Active since Apr 2018

09 Apr 2018, 11:45

Sage Pastel = bad customer service

We have phoned Pastel on numerous occasions over the last two weeks. Even though we have been a very loyal Pastel Customer and pay an enormous amount of money for our licences we have been unable to reach Pastel for a VAT query. Very disappointed with the level of service received from Sage Pastel.

0
Replies (1)
Sage South Africa
Sage South Africa's reply09 Apr 2018, 11:50
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.


In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.


Kind Regards
The Sage SA Team