1 reviews | Active since Mar 2017
SAGE PASTEL A TOTAL *******
Purchased Pastel Startup Xpress V12 in 2013, worked fine all this while, changed my printer and Pastel wont allow viewing of docs and pops up a printer setup error, called Sage and after buying my software outright and not being informed that I would need to pay for support later if needed, now Sage wants me to pay for an upgrade just to sort out a printer setting issue, PLEASE DO NOT BUY PASTEL SOFTWARE AS THEY ARE A COMPLETE ******* AND NOW WANT TO MAKE MONEY OF OLD CLIENTS!!!!!!!!!!!!!!!!!!!
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team
We are sorry that you have such a negative feeling towards the employee's of the company but in order for us to be able to assist we need to be open to communication. We need all the details in order to do a proper investigation. We are not sure what the situation is without proper information on hand. You may land up with the same information, you may not , this is why we request additional information . You are welcome to send this through to our Customer Care Team to intervene. Please will you let them have your customer number as well as your contact details - customercare*** .
Kind regards
The Sage SA Team
We are sorry that you have such a negative feeling towards the employee's of the company but in order for us to be able to assist we need to be open to communication. We need all the details in order to do a proper investigation. We are not sure what the situation is without proper information on hand. You may land up with the same information, you may not , this is why we request additional information . You are welcome to send this through to our Customer Care Team to intervene. Please will you let them have your customer number as well as your contact details - customercare*** .
Kind regards
The Sage SA Team