SAGE PASTEL

NEVER EVER try and use Sage Pastel accounting support via telephone. After 3 days of pulling my hair out they still had not solved our problem. With us not being able to service our clients as our Sage Pastel invoicing system was not working. Every time we phoned back when YET another problem arise, a new customer service personnel would be on the phone, trying something new and claiming another problem as the previous person. And you can forget to leave a message for the previous customer service personnel to phone you back.. NOPE..Outcome, had to pay a private IT to solve the problem, and it was done within an hour. Sage Pastel is definitely not training their customer service personnel. NOT UP TO STANDARD. VERY DISAPPOINTING.