Sage online service sucks

2 days of problems now with Sage online. We wasted half a day trying to do invoices when the system kept hanging, chucking us out and listing things in wrong order. This morning we tried the CHAT facility - no luck and spent 28.3 minutes holding. When you use a service like SAGE online, your business relies on their ability to provide service. They have not even sent an email or sms or a pop up on their site to say they are having problems. I do not recommend them. Even before now.The back end response is slow, calling in is a joke, do not expect to get help and their functionality is lacking for business. SAGE you could really improve your service, your response to feedback of things that are required to make your clients businesses work better.