BT
Bev T

1 reviews | Active since Apr 2018

24 Apr 2018, 09:55

Sage One - you offer NO support - I regret signing up!

Our company moved to Sage One at the beginning of March, we are having a problem getting our accountant activated - which is URGENT as we need to submit VAT tomorrow. I have been trying to get hold of Sage since Monday - I have called several times (held on for 12min, 6min and 20min) and I have sent 3 emails - NO RESPONSE.

This is shocking service!!

0
Replies (2)
Sage South Africa
Sage South Africa's reply24 Apr 2018, 11:31
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.


In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.


Kind Regards
The Sage SA Team

BT
Bev T's update24 Apr 2018, 15:14
Reviewer Update
Bev du Toit ********** 827