MP
Murray P

1 reviews | Active since Aug 2018

29 Aug 2018, 09:00

SAGE ONE - bad move to change payment method

SAGE One great product - grown in market share - now you cant get support and they have removed their most logical payment method - you cannot use your business cheque card to pay online (only a credit card) Support calls are now overwhelming the business - so staff are demoralised and you cant get through to any support anymore - call just gets cut

0
Replies (1)
Sage South Africa
Sage South Africa's reply29 Aug 2018, 11:22
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team