ZB
Zaida B
1 reviews | Active since Nov 2019
27 Feb 2025, 12:26
Sage one accounting nightmare to unsub!
Sage one accounting is so expensive and the rates are hiked up several times. I eventually left because I was paying R400 a month for recurring invoices. My accountant was relying on my figures to do my tax so all those reports were a complete waste. When I unsub they didn't tell me I needed to cancel my recurring invoices. I had to renew my sub, pay unpaid fees because apparently they keep ur data in a cloud. Had to pay R786 just to go and delete the recurring invoices so they would stop sending it out! Please rather use zoho books for R100 a month! Sage I told you I'd put u on blast !
Helpful (0)
Replies (5)0
Replies (5)
Sage South Africa's replyOfficial
27 Feb 2025, 13:49Good day Zaida,
Thank you for taking our call earlier .
As per your discussion with our customer care consultant , they will investigate on your behalf and respond to you privately in this regard.
Kind regards
The Sage SA Team
Thank you for taking our call earlier .
As per your discussion with our customer care consultant , they will investigate on your behalf and respond to you privately in this regard.
Kind regards
The Sage SA Team
Sage South Africa's reply27 Feb 2025, 13:49
Official
Good day Zaida,
Thank you for taking our call earlier .
As per your discussion with our customer care consultant , they will investigate on your behalf and respond to you privately in this regard.
Kind regards
The Sage SA Team
Thank you for taking our call earlier .
As per your discussion with our customer care consultant , they will investigate on your behalf and respond to you privately in this regard.
Kind regards
The Sage SA Team
ZB
Zaida B's updateReviewer Update
27 Feb 2025, 15:11I'd be happy to submit a retraction should I be refunded. Please take note that your clients are small businesses in some cases. You had my business for 7years and to leave like this, doesn't sit right.
ZB
Zaida B's update27 Feb 2025, 15:11
Reviewer Update
I'd be happy to submit a retraction should I be refunded. Please take note that your clients are small businesses in some cases. You had my business for 7years and to leave like this, doesn't sit right.
Sage South Africa's replyOfficial
28 Feb 2025, 08:20Good day Zaida,
Hope you are well - it is our understanding that the matter has been resolved.
Kind regards
The Sage SA Team
Hope you are well - it is our understanding that the matter has been resolved.
Kind regards
The Sage SA Team
Sage South Africa's reply28 Feb 2025, 08:20
Official
Good day Zaida,
Hope you are well - it is our understanding that the matter has been resolved.
Kind regards
The Sage SA Team
Hope you are well - it is our understanding that the matter has been resolved.
Kind regards
The Sage SA Team
ZB
Zaida B's updateReviewer Update
17 Mar 2025, 11:59This matter is still not resolved. I was promised a refund which has not been processed. Follow up emails are ignored despite 2 contact people looking after this case.
ZB
Zaida B's update17 Mar 2025, 11:59
Reviewer Update
This matter is still not resolved. I was promised a refund which has not been processed. Follow up emails are ignored despite 2 contact people looking after this case.
ZB
Zaida B's updateReviewer Update
21 Mar 2025, 11:06Well I guess that's my loss, as this paper trail went dead. Please use Zoho books for your invoicing. It's R100 a month. They have recurring invoices and expenses tracking. Everything on a handy app. I'm saving R300 a month that I used to pay extra to sage. Please don't bother calling me.
ZB
Zaida B's update21 Mar 2025, 11:06
Reviewer Update
Well I guess that's my loss, as this paper trail went dead. Please use Zoho books for your invoicing. It's R100 a month. They have recurring invoices and expenses tracking. Everything on a handy app. I'm saving R300 a month that I used to pay extra to sage. Please don't bother calling me.