KM
Kim M

1 reviews | Active since May 2016

17 Aug 2022, 11:07

Sage NOT my Partner

Despite paying a monthly tech support fee I am not receiving any positive response to 5 emails that have been sent . I simply receive an automated response to wait for their feedback followed by another email which reads:- Please note that we have not received your response with regards to your query. As a result, we shall be closing this incident, which shall be re-opened should you need further assistance with the same query.

0
Replies (2)
Sage South Africa
Sage South Africa's reply17 Aug 2022, 16:30
Official
Good day Kim , 

Hope you are well . 

We have been advised that a consultant is trying to reach you telephonically , unfortunately they have not been successful, 

Do you perhaps have an alternative contact number. 

Kind regards
The Sage SA Team  
KM
Kim M's update17 Aug 2022, 17:29
Reviewer Update
Each time I pick up the phonecall the line is dead
The cell number that you have on file is correct
The landline is no longer in operation as Telkom no longer offers land lines in our area