DT
David T
1 reviews | Active since Feb 2022
28 Feb 2022, 14:48
Sage Non Existent Support
28 Feb 2022. Started phoning for support at 11h30, My Customer no is LAB0108 The problem i had was Bank Manager's import of the Statement caused my Pastel to hang. I spoke to 3 agents, all calls were dropped one was even redirected to Payroll. I re-loaded pastel, re registered to clear all the bugs, re loaded my Co still not working. 3 Attempts, 3 cut off calls and an annoying voice to join the queue again. I eventually gave up at 14h09 today. A total waste of my day by useless agents who just cut you off............nearly 4 hours of hanging on for nothing!!!!
I am still not sorted.
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Replies (1)Sage South Africa's replyOfficial
02 Mar 2022, 12:18Good day David,
Hope you are well - we have been advised that your comment has been attended to and you have been assisted by one of out support consultants.
Kind regards
The Sage SA Team
Hope you are well - we have been advised that your comment has been attended to and you have been assisted by one of out support consultants.
Kind regards
The Sage SA Team
Sage South Africa's reply02 Mar 2022, 12:18
Official
Good day David,
Hope you are well - we have been advised that your comment has been attended to and you have been assisted by one of out support consultants.
Kind regards
The Sage SA Team
Hope you are well - we have been advised that your comment has been attended to and you have been assisted by one of out support consultants.
Kind regards
The Sage SA Team
