NL
Ness L

1 reviews | Active since Oct 2021

02 Nov 2021, 12:21

SAGE NEGATIVE

SAGE IS THE WORST. There service levels are NON Existent , the worst . They don't respond to any queries . EVERY SINGLE MONTH END... for over a year now SAGE ACCOUNTING has either been down or slow or not functional to run a business. WHEN are SAGE going to take responsibility . STOP telling us to visit the SAGE RESOURCE CENTRE on SAGE CITY when you do NOT ANSWER US.

There is no such thing as Business continuity as they so famously boast about.

Dont even think of using this platform ... It was such an amazing accounting platform and then all fell apart ... the worst the worst.

Wish I could say something good , but NO SUPPORT , NO FEEDBACK ,, the list goes on.

0
Replies (1)
Sage South Africa
Sage South Africa's reply03 Nov 2021, 18:09
Official
Good day Ness, 

We're sorry for the problem you've encountered with Sage Business Cloud.  We understand your frustration and are doing everything we can to restore the service.   We are aware of the serious impact these interruptions are having on your business, and we are working around the clock to resolve the issue. 

Kind regards
The Sage SA Team