HS
Herman S
1 reviews | Active since Apr 2011
22 Mar 2025, 21:03
Sage is not correcting my account
I made a double payment of my monthly subscription in December 2024. I called in February 2025 as Sage kept taking my monthly subscription although I was one month ahead. I was told that Sage will extend my subscription with a month, but this was not done, Sage keep taking my monthly subscription instead of using the extra payment.
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Sage South Africa's replyOfficial
24 Mar 2025, 10:03Good day Herman,
Thank you for taking our call. As per your discussion with our Customer Care Agent, your account has been extended. An agent from the relevant team will be in touch with you in this regard.
Kind regards
The Sage SA Team
Thank you for taking our call. As per your discussion with our Customer Care Agent, your account has been extended. An agent from the relevant team will be in touch with you in this regard.
Kind regards
The Sage SA Team
Sage South Africa's reply24 Mar 2025, 10:03
Official
Good day Herman,
Thank you for taking our call. As per your discussion with our Customer Care Agent, your account has been extended. An agent from the relevant team will be in touch with you in this regard.
Kind regards
The Sage SA Team
Thank you for taking our call. As per your discussion with our Customer Care Agent, your account has been extended. An agent from the relevant team will be in touch with you in this regard.
Kind regards
The Sage SA Team