Sage - episode 2 - Maybe now I get my refund back

On the 7th I wrote a review and was met with a prompt response from the management who duly instructed a minion to resolve . The minion phoned - arrogant as can be and wanted to confirm banking details on the phone - Which I don't do … I mean - Less than 2 weeks ago debit orders were charged against my accounts. To get my money back I now have to proof the accounts belong to me ... Needless to say the email requesting banking confirmation has not been sent and here we are approaching another debit order day .....

Great accounting firm I must say (NOT ) Software may be great but not the Service - Forgot this is South Africa unless you fight for service it would not be delivered . Only part of the Service Sage can deliver is running debit orders and inflating them

Despite giving complaining up in April I am still collecting receipts for complaint emails sent in March/April that are being deleted without having received attention - Great Service

MBR- ***9 MBR ***4