NM
NCEBA M
1 reviews | Active since Oct 2021
19 Jan 2024, 14:52
SAGE DEBITING OUR MONEY FIVE MONTHS AFTER CANCELLATION
WE CANCELLED OUR SUBSCRIPTION WITH SAGE IN AUGUST 2023 AND ITS JANUARY 2024 THEY ARE STILL DEBITING OUR MONEY. AFTER COUNTLESS EMAILS ASKING THEM TO REFUND US, THEY ARE TELLING US THAT THEY ARE ESCALATING THE MATTER. WE WANT OUR MONEY BACK!!
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Sage South Africa's replyOfficial
19 Jan 2024, 17:19Good day Nceba,
Thank you for bringing this to our attention.It is our understanding that one of Customer Care Consultant's has been in touch with you. As arranged with you telephonically - they have already forwarded your comment through to the relevant team and will follow up with them on Monday regarding this.
Thank you for your understanding.
Kind regardsThe Sage SA Team
Thank you for bringing this to our attention.It is our understanding that one of Customer Care Consultant's has been in touch with you. As arranged with you telephonically - they have already forwarded your comment through to the relevant team and will follow up with them on Monday regarding this.
Thank you for your understanding.
Kind regardsThe Sage SA Team
Sage South Africa's reply19 Jan 2024, 17:19
Official
Good day Nceba,
Thank you for bringing this to our attention.It is our understanding that one of Customer Care Consultant's has been in touch with you. As arranged with you telephonically - they have already forwarded your comment through to the relevant team and will follow up with them on Monday regarding this.
Thank you for your understanding.
Kind regardsThe Sage SA Team
Thank you for bringing this to our attention.It is our understanding that one of Customer Care Consultant's has been in touch with you. As arranged with you telephonically - they have already forwarded your comment through to the relevant team and will follow up with them on Monday regarding this.
Thank you for your understanding.
Kind regardsThe Sage SA Team