Sage Customer service is extermely poor

I am diong this review express my frustration and disappointment with the ongoing issue regarding my software site code. It has now been 60 days, and I still have not received the updated site code that I need. This has caused significant inconvenience and disruption to my work.

I must say that I find the level of customer service provided by Sage to be extremely poor. Despite numerous attempts to resolve this issue, it remains unresolved, and I have not been provided with any clear timeline or explanation for the delay. Furthermore, when I attempted to escalate this matter to your management, I was met with resistance and refusal to provide the necessary contact details.

This situation is unacceptable, and I expect better service from a company like Sage.