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Sarahj V
1 reviews | Active since Feb 2011
19 Aug 2020, 10:07
Sage customer care Bad Service
I have bought a software package and am having endless issues with it. I phone the customer care and get pushed around from department to department. REALLY bad after sakes service. And I was thinking of getting another package but having serious doubts as this is totally unacceptable.
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Replies (2)
Sage South Africa's replyOfficial
21 Aug 2020, 08:01Good day Sarah ,
It is our understanding that you have been sorted out . If this is not the case - please would you be able to let our Customer Care Team know on customercare.shp@sage .com so that they can follow this up for you .
Kind regards
The Sage SA Team
It is our understanding that you have been sorted out . If this is not the case - please would you be able to let our Customer Care Team know on customercare.shp@sage .com so that they can follow this up for you .
Kind regards
The Sage SA Team
Sage South Africa's reply21 Aug 2020, 08:01
Official
Good day Sarah ,
It is our understanding that you have been sorted out . If this is not the case - please would you be able to let our Customer Care Team know on customercare.shp@sage .com so that they can follow this up for you .
Kind regards
The Sage SA Team
It is our understanding that you have been sorted out . If this is not the case - please would you be able to let our Customer Care Team know on customercare.shp@sage .com so that they can follow this up for you .
Kind regards
The Sage SA Team
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Sarahj V's updateReviewer Update
21 Aug 2020, 08:29Thank you it has been sorted out. Just a pity had to go this extreme to get it sorted. But thanks for sorting it out
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Sarahj V's update21 Aug 2020, 08:29
Reviewer Update
Thank you it has been sorted out. Just a pity had to go this extreme to get it sorted. But thanks for sorting it out