1 reviews | Active since Mar 2019
SAGE AND NEDBANK COMBO
SAGE. You are ********** on your own, but when you involve yourselves with NEDBANK, the result is a genetic mutation that is the worst business experience, worldwide. Since early July I have been trying to pay my Invoice. Sounds simple, doesnt it? There is an Email with an Invoice with "SAGE PAY" on it. Click on this and it doesn't work. I scroll down and find a "Pay Now" button. That also doesn't work. So I open the Invoice and find the Reference to use and go onto my FNB Platform as Sage are a saved Beneficiary. Simple to make payment? No. Netcash does not like the Reference given to me by SAGE. I try again with the Banking details in the Invoice and it says Public Beneficiary and reverts to Netcash. It doesn't like the reference. 10 Plus emails later to everyone and their dog with so many reference numbers to try with NEDBANK and still I am unable to Pay. Meanwhile at the Zoo, the same Invoice keeps coming while SAGE sinks our Business as we are locked out and daft people give me silly excuses about why they have not responded or' "... We have never had this before!!" I have sent these emails and attached the SORRY from Nedbank, as regards the Reference Number being wrong, but to no avail. I see from other complaints that SAGE blames NEDBANK and visa versa. On Hello Peter, NEDBANK does not respond. Surely SAGE, you should change Banks then as that would be logical? Why close off your other Banking facilities? It took a year to get a credit passed previously from SAGE, so should I have expected anything better this time around?
Hope you are well. We have requested the relevant team to give you a call regarding your comment .
Kind regards
The Sage SA Team
Hope you are well. We have requested the relevant team to give you a call regarding your comment .
Kind regards
The Sage SA Team
