MF
Marco F

1 reviews | Active since Jan 2020

20 Jan 2020, 11:03

Sage Accoutning Online but Offline when NEEDED

I have no idea where else to go to complain about this problem that has persisted for over 6 months now. At the beginning it was only once a week. Now it is daily, especially after Wednesday last week, when everyone was back at school and work. In the mornings, for a couple of hours, I literally cannot access, process or do any function on my Sage Accounting Online, due to a continuous lag that happens. It totally messes my day up and forces me to complete wrok that needs to be finished in the morning, only is finished in the afternoon. As of today, I am looking for a software program, away from Sage/Pastel to replace it, and it will not be online platform. Am tired of being at the mercy of companies that will take your money but not provide, in this instance, enough servers to handle the traffic on a permanent basis.

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Replies (1)
MF
Marco F's update23 Jan 2020, 15:17
Reviewer Update
Its now past 3pm on Thursday, 23 January 2020.
Still having BIG issues with lagging, waiting for pages to load, etc.
I AM NOT HAPPY with your response.
This has been an ongoing problem for months, but this whole week, its the first time that it is literally going on for an entire work day.
It only gets to normal operations after 5pm. That suggests that it cannot handle the amount of traffic.
I have already started contacting and researching other programmes to use in place of this Sage. This problem has gone on for FAR TOO LONG!!!!!!!