Sage accounting sucks

I pay my account on the 25th of each month and the company still cuts me off on the 30th, we have spent hours on the phone trying to get turned back on but to no avail, the company says that an EFT is not the correct way of paying them. for crying out allowed this is 2019 and EFT's are the norm, I pay on the 25th of the month and it reflects the following day yet they still cut me off. the product is cumbersome and a waste of time