CJ
Cornelius J

1 reviews | Active since Nov 2022

04 Nov 2022, 15:25

Sage accounting not working for SAGE accounting.

Recently we noticed that our account was being debited by SAGE for two subscriptions fees. After requesting them various time to resolve this matter, it took them the better part of six months to resolve this. Which they did. So we just had one subscription at last.

When I requested a refund I was just completely ignored.

Now I want to cancel my subscription in totality i have and it is now the second month after my request and they haven gotten back to me about the cancellation nor have they cancelled the debit order.

For a company selling accounting software, I must recommend that you rather start using a NEW accounting package to simplify your life clearly SAGE accounting is NOT working for you.

0
Replies (1)
Sage South Africa
Sage South Africa's reply08 Nov 2022, 15:19
Official
Good day Cornelius, 

Hope you are well. 
The Customer Care Team are investigating this on your behalf and will take this offline with you directly. 

Kind regards
The Sage SA Team