RE
Rone E
1 reviews | Active since Sept 2017
20 May 2020, 09:34
SAGE Accounting non-existing customer service!
I have a debit order running on my SAGE Accounting license, have been calling at least 7 times the call centre with no luck. The lady assigned to my account does not even answer her phone (in 7 attempts!!), have sent 3 emails and logged 2 calls on the online site. Not even 1 reply!! Don't want to cancel my license but it is the worst of the worst customer service I have experienced in my professional career! Any advice from client's having the same issue?
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Replies (2)RE
Rone E's updateReviewer Update
20 May 2020, 13:42Thank you SAGE team for getting back to me ASAP and resolving the issue. I really appreciate the feedback and assistance!
RE
Rone E's update20 May 2020, 13:42
Reviewer Update
Thank you SAGE team for getting back to me ASAP and resolving the issue. I really appreciate the feedback and assistance!
Sage South Africa's replyOfficial
20 May 2020, 14:44Hi Rone ,
Thank you so much for the positive feedback much appreciated.
Stay safe.
Kind regards
The Sage SA Team
Thank you so much for the positive feedback much appreciated.
Stay safe.
Kind regards
The Sage SA Team
Sage South Africa's reply20 May 2020, 14:44
Official
Hi Rone ,
Thank you so much for the positive feedback much appreciated.
Stay safe.
Kind regards
The Sage SA Team
Thank you so much for the positive feedback much appreciated.
Stay safe.
Kind regards
The Sage SA Team