SAGE Accounting Cloud support A NIGHTMARE

Our small business IRRC utilised Sage Accounting, at the end of the 2017/2018 financial year we handed our books over to our accountant, unfortunately we were unable to draw our Sage Accounting reports for this period in April in order for our accountant to finalise our financials for this period. We informed Sage that we were transferring our accounts to a accounting firm who will be doing our accounts from the new financial year. Our account was blocked for 2017/2018 period so we could not draw any reports, we can only access it if we pay for another year be warned ALL BUSINESS thinking about obtaining SAGE Accounting Cloud you will never be able to get through to the call center and your emails will never be attended to and you will never receive a call back from SAGE support no matter when and how long you hold on when you call - SAGE is the most frustrating company to deal with!!!! I informed them last week by email that should no one attend to our problem I would report them to Hellopeter we just received a automated answer with a reference so its no use contacting them if you need help!

One of our consultants is ready to assist you! (yeah like this will ever happen!!!) Call +27 11 ********** and one of our support consultants will assist (be prepared to hold on for dear life you will never get through!!!!) or email a consultant on ********** (automated response which gives you a reference so when you try to call you will never get to speak to these very busy consultants!!!!)