SAGE ACCOUNTING AND YODLEE

I guess nobody will believe this review.

It is from 22 January 2022 the bank feeds for the company bank account does not pull through to the online Sage One Accounting program.

I spoke and send many emails to the following people.

First Contact after I've made a review on Hellopeter a lady with the name of Anne - contacted me. she is in the customer service department. She promise to follow this up till the problem is solved. Well I never heard from her again till I wrote my second bad review. Anne contact me again. She then got Adolph Ramalanzwa to send me a mail. Adolph Ramalanzwa - Senior Support Analyst, Sage Business Cloud Accounting. He promised to follow up and give me feedback. He just never came back with a solution. He then conveniently never came back to me. I wrote another review. Sharon Abrams contacted me. Now she is going to see this through and sort it out. Nothing happended. I wrote another review Satish Kalain send me an email. Satish Kalain - Senior Customer Support Services Manager, SSB Accounting. Promised he will follow it up till the problem is solved. Nothing happened. Sharon contacted me again. She asked if they can access to my account. I gave her access to my account. 5 days went past now I send her an email. O ja, now everything is sorted. I told her it's not. Again I had to deactivate the account and activate it again. I told her I did this many times. Well - it did not work. The transactions is still not pulling through. I send emails to Sharon and Satish - they don't even bother answering the emails.

All this above people blame the 3rd party provider Yodlee for not doing there work. Who is the boss of Yodlee South Africa.

Can anybody on this platform help me.

The people from SAGE is absolutely *********** of doing their jobs. I will appreciate any help in this regards.