Sage Accounting

Last week invoices were not being emailed to my clients, thus I was paid late and had several debit orders returned! This week Sage has, with no communication to its customers, changed their third party bank feeds contractor, after waiting 27 minutes to speak to a support consultant, I was told that their is a problem with the third party contactor being unable to facilitate bank feeds. The reason I pay good money for accounting software is for ease of use and saving of time, I do not have time to manually input hundreds of banking transactions but I need to reconcile client accounts in order to send out statements! I forsee Sage losing thousands of clients to Xero and other compettors! It is no wonder Sage has a rating of 1.38 stars out of five . . .