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Abbey-gail Dippenaar
1 reviews | Active since Jun 2011
28 Jan 2021, 10:18
Sage Accounting - 12 Days no service and counting...
Would give no stars if possible. Down for 12 days and a bunch of BS explanations from the Sage team. Paying for a service that has been down for half the month. I can guarantee that when it comes time to debit clients for subscription there will be no system error. definitely looking out for a reliable service provider. Get your act together sage. If the system is *****ed then be honest with your clients that are paying for the useless IT service.
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Abbey-gail Dippenaar's updateReviewer Update
28 Jan 2021, 11:41Dear Sage
The fact that you are copy pasting the same response speaks volumes.
The bottom line is that your system has not been functional for almost 2 weeks. It is unbelievable that in that time your IT department has not been able to find the problem. I am operating 2 small businesses so i can just imagine the levels of frustration from the bigger companies.
Please do not send me another automated response, but rather a personal answer on when we can expect this situation to be resolved. Paying staff that cannot work, and paying for your service that does not work is unacceptable.
The fact that you are copy pasting the same response speaks volumes.
The bottom line is that your system has not been functional for almost 2 weeks. It is unbelievable that in that time your IT department has not been able to find the problem. I am operating 2 small businesses so i can just imagine the levels of frustration from the bigger companies.
Please do not send me another automated response, but rather a personal answer on when we can expect this situation to be resolved. Paying staff that cannot work, and paying for your service that does not work is unacceptable.
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Abbey-gail Dippenaar's update28 Jan 2021, 11:41
Reviewer Update
Dear Sage
The fact that you are copy pasting the same response speaks volumes.
The bottom line is that your system has not been functional for almost 2 weeks. It is unbelievable that in that time your IT department has not been able to find the problem. I am operating 2 small businesses so i can just imagine the levels of frustration from the bigger companies.
Please do not send me another automated response, but rather a personal answer on when we can expect this situation to be resolved. Paying staff that cannot work, and paying for your service that does not work is unacceptable.
The fact that you are copy pasting the same response speaks volumes.
The bottom line is that your system has not been functional for almost 2 weeks. It is unbelievable that in that time your IT department has not been able to find the problem. I am operating 2 small businesses so i can just imagine the levels of frustration from the bigger companies.
Please do not send me another automated response, but rather a personal answer on when we can expect this situation to be resolved. Paying staff that cannot work, and paying for your service that does not work is unacceptable.