WT
Wikus T

1 reviews | Active since Jan 2018

29 Mar 2022, 08:52

Sage 50C terrible service...

I am a Sage online and sage cloud pastel express multi client user. My debit order is taken monthly on time, but every 3 months i have to beg sage to activate my account again, now being March, i have not being able to use pastel express since 5 March, numerous emails for activation falls on death ears, i will be reporting to SARS every single customer being submitted late for VAT201's and these panalties and interest will be for Sage account, this is not the way business is run, it is give and receive, not give and take as what is happening with sage.

0
Replies (3)
Sage South Africa
Sage South Africa's reply29 Mar 2022, 12:22
Official
Good day Wikus,

Hope you are well - we have been advised that you have been sorted . 

Kind regards

The Sage SA Team 
WT
Wikus T's update29 Mar 2022, 13:03
Reviewer Update
Yes thank you

Anna from sage customer care got hold of me and activated the program.
WT
Wikus T's update05 May 2022, 12:40
Reviewer Update
Good day

I am finding myself at the exact same spot as i was in March, 8 days ago i asked to please activate my account, we can not activate anything from our side, the end user, there must be an easier way, no one replies to emails send...