MW
Madelien W

1 reviews | Active since Mar 2018

20 Mar 2018, 12:26

Pushy for a sale and totally disappoint in After-Sales Customer Care!

If you phone sales, they answer in 2 rings but good luck trying to get hold of the support call center! I have phoned numerous times, on hold for more than 20 minutes at a time, listening to the ridiculous message every time " We are experience higher than normal call volumes...".

It is pathetic and absolutely the worst in dealing with them! DO NOT BUY FROM THEM even though it is such a well-known product.

0
Replies (1)
Sage South Africa
Sage South Africa's reply20 Mar 2018, 12:48
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.


In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.


Kind Regards
The Sage SA Team