ZE
Zoltan E
1 reviews | Active since Jan 2021
28 Jan 2021, 09:40
Proof of Concern M.I A.
After 12 days of utter frustration, I have noticed that they do not even respond to the reviews and outcry. If you call them, you get a pre-recorded message, mostly platitudes. It really does sum up what they think of their clients. And I suspect nobody will be held responsible for incompetence on a magnitude never seen before. I hope that this gets the attention it deserves from a government agency (Department of Small Business Development). We are moving to Xero. It is just a pity that we paid them a year in advance.
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Zoltan E's updateReviewer Update
28 Jan 2021, 11:16Thank you for your reply. I realise that you are busy running damage control. One final question: SARS explained that SAGE not working is not an excuse for not submitting VAT and that relevant fines would apply if VAT is not submitted on time. What is your advice to those clients who cannot pull their VAT report on time?
ZE
Zoltan E's update28 Jan 2021, 11:16
Reviewer Update
Thank you for your reply. I realise that you are busy running damage control. One final question: SARS explained that SAGE not working is not an excuse for not submitting VAT and that relevant fines would apply if VAT is not submitted on time. What is your advice to those clients who cannot pull their VAT report on time?