SL
Santi L
1 reviews | Active since Jul 2011
22 Jan 2021, 11:49
POOR SERVICE/PROGRAM
Since Monday the 18th Jan 21 we experience problems on Sage one Accounting the speed is not up to standard and you can not work on the program,.....waiting for hours on end and if you are not the patient kind this is very irritating. I am really very disappointed and urgently need to work on my many companies on this program - VAT is around the corner...... I do not need your apologies anymore I need the program to work for which we are paying. My Clients are jumping on my head and I feel this is not acceptable at all.
Helpful (0)
Replies (1)0
Replies (1)
Sage South Africa's replyOfficial
22 Jan 2021, 13:46Good day Santi,
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.To support you whilst we work to restore full service, you will be automatically redirected to the My Workspace dashboard when you log in to Sage Business Cloud Accounting. My Workspace is the central hub to manage your accounts and invoices and will enable you to continue working whilst we restore the performance and dashboard functionality in Sage Business Cloud Accounting.We are working around the clock with our service providers and vendors to restore the full functionality of the service, and thank you again for your patience.The Product Development Team You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.To support you whilst we work to restore full service, you will be automatically redirected to the My Workspace dashboard when you log in to Sage Business Cloud Accounting. My Workspace is the central hub to manage your accounts and invoices and will enable you to continue working whilst we restore the performance and dashboard functionality in Sage Business Cloud Accounting.We are working around the clock with our service providers and vendors to restore the full functionality of the service, and thank you again for your patience.The Product Development Team You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Best regards,
Sage South Africa's reply22 Jan 2021, 13:46
Official
Good day Santi,
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.To support you whilst we work to restore full service, you will be automatically redirected to the My Workspace dashboard when you log in to Sage Business Cloud Accounting. My Workspace is the central hub to manage your accounts and invoices and will enable you to continue working whilst we restore the performance and dashboard functionality in Sage Business Cloud Accounting.We are working around the clock with our service providers and vendors to restore the full functionality of the service, and thank you again for your patience.The Product Development Team You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Thank you for reaching out to us.
I am very sorry that you could not get hold of anyone to explain the current situation you are experiencing on Sage Business Cloud Accounting software. We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.To support you whilst we work to restore full service, you will be automatically redirected to the My Workspace dashboard when you log in to Sage Business Cloud Accounting. My Workspace is the central hub to manage your accounts and invoices and will enable you to continue working whilst we restore the performance and dashboard functionality in Sage Business Cloud Accounting.We are working around the clock with our service providers and vendors to restore the full functionality of the service, and thank you again for your patience.The Product Development Team You can also follow us on social media for updates Sage City: https://www.sagecity.com/za/sage-one-accounting-south-africa/f/sage-one-accounting-south-africa-announcements-news-and-alertsFacebook: https://www.facebook.com/SageSouthAfricaTwitter: @SageGroupZA
You are welcome to reach out our Customer Care Team on *** please remember to let us have your contact detail and customer number if possible.
Thank you for your patience
Kind regards
The Sage SA Team
Best regards,