RP
Raelene P

1 reviews | Active since Oct 2013

05 Jun 2018, 13:18

Poor service from Pastel

Support is not available ever: when ever I phone in, I have to listen to a voice saying "We are experiencing higher than normal call volumes " . They are very quick to take my money every month which I pay for support BUT NO SUPPORT IS AVAILABLE !!!!!!! REALLY **** SERVICE !!!!!!! ONLY A MONEY MAKING RACKET !!!!!!

0
Replies (1)
Sage South Africa
Sage South Africa's reply05 Jun 2018, 13:22
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team