SM
SIYABONGA M
1 reviews | Active since Jan 2016
01 Dec 2018, 13:40
Poor service and support
Sage is selling products which does not exist. Their support is also pathetic. Using Pastel is very stressful as they don't offer Demo when you request for one. I have been trying to get support for their product and they don't answer the phones when trying to get support. Your service is vey poor as you don't value your customers.
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Replies (2)
Sage South Africa's replyOfficial
03 Dec 2018, 09:32Good day Siyabonga ,
Thank you for bringing this to our attention. Please would you be able to get hold of our Customer Care Team , so that they can investigate this for you . Please will you supply them with your customer number together with what product you are currently using. Please will you send your information through to ***
Kind regards
The Sage SA Team
Thank you for bringing this to our attention. Please would you be able to get hold of our Customer Care Team , so that they can investigate this for you . Please will you supply them with your customer number together with what product you are currently using. Please will you send your information through to ***
Kind regards
The Sage SA Team
Sage South Africa's reply03 Dec 2018, 09:32
Official
Good day Siyabonga ,
Thank you for bringing this to our attention. Please would you be able to get hold of our Customer Care Team , so that they can investigate this for you . Please will you supply them with your customer number together with what product you are currently using. Please will you send your information through to ***
Kind regards
The Sage SA Team
Thank you for bringing this to our attention. Please would you be able to get hold of our Customer Care Team , so that they can investigate this for you . Please will you supply them with your customer number together with what product you are currently using. Please will you send your information through to ***
Kind regards
The Sage SA Team
SM
SIYABONGA M's updateReviewer Update
03 Dec 2018, 14:36I have sent an email this morning and no one has phoned me or emailed me back with an update. customer number is 393180.
SM
SIYABONGA M's update03 Dec 2018, 14:36
Reviewer Update
I have sent an email this morning and no one has phoned me or emailed me back with an update. customer number is 393180.