mJ
melinda J

1 reviews | Active since Oct 2018

01 Dec 2025, 12:41

Poor service

We have renewed our licence fee and I have an email confirming my payment yet my Pastel (product) needs a new registration number? I have been on the phone for more than 15min with no joy!!!! I am wasting my airtime and Pastel does not have a toll free or shared number, for such a big an expensive organisation this service is ridicules.

0
Replies (1)
Sage South Africa
Sage South Africa's reply01 Dec 2025, 14:54
Official
Good day Melinda, 

Thank you for taking our call - as per discussion with our customer care agent. They have arranged for the relevant team to give you a call and assist you with your re-registration. 

Kind regards
The Sage SA Team