JO
June O

1 reviews | Active since May 2018

14 May 2018, 16:07

Poor customer care

An error occurred whilst renewing my online accounting subscription. I've sent 3 emails requesting assistance from Pastel. 12 days later and I'm still waiting.

0
Replies (1)
Sage South Africa
Sage South Africa's reply14 May 2018, 16:11
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/call-back

Kind regards

The Sage SA Team