Pathetic Service in resolving Production Issue
<p>Within the first 2 weeks of using Sage One's Time Tracking software we experienced a production issue (more commonly known as a bug). We are unable to view or edit any of the projects we have set-up. This is a very key function to our business. I have contacted the call centre several times only to be told that the issue has been logged with the developers and cannot tell me when the issue will be resolved. This gives me no confidence that they are able to support my business critical functions.</p>
Good day Bevan
Thank you for allowing us the opportunity to assist in resolving your query.
We do apologize for the lack of feedback provided to you and confirm the concern raised has been addressed accordingly.
We appreciate the time that you have taken to provide us with your feedback.
Kind regards
Sage One Accounting Support
Good day Bevan
Thank you for allowing us the opportunity to assist in resolving your query.
We do apologize for the lack of feedback provided to you and confirm the concern raised has been addressed accordingly.
We appreciate the time that you have taken to provide us with your feedback.
Kind regards
Sage One Accounting Support