JE
JACKIE E
1 reviews | Active since Oct 2012
12 Oct 2015, 11:50
PATHETIC SERVICE!!!
Since we brought Pastel Express we can't use the system the way we should- I have 2 point of sale users and 1 that use the accounting side-BUT THIS HAS never worked that way- If the point of sale guys is using the program then the accounting side can't use the system- AND the PATHETIC SIDE IS NO ONE CAN GET THIS FIXED, YOU GUYS ARE QUICK TO TAKE THE CUSTOMERS MONIES but when it comes to assistance then we must figure this out by ourselves------I had ENOUGH. If I have to take the matter to my legal team then this is what I will do, but I can't go on like this.
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Sage South Africa's replyOfficial
12 Oct 2015, 14:03Hello ENGELJ,
We apologize for the frustration caused to you while contacting us.
We appreciate your feedback, and have investigated the matter. A senior technical agent has already been in contact with you to resolve your query and concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologize for the frustration caused to you while contacting us.
We appreciate your feedback, and have investigated the matter. A senior technical agent has already been in contact with you to resolve your query and concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
Sage South Africa's reply12 Oct 2015, 14:03
Official
Hello ENGELJ,
We apologize for the frustration caused to you while contacting us.
We appreciate your feedback, and have investigated the matter. A senior technical agent has already been in contact with you to resolve your query and concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologize for the frustration caused to you while contacting us.
We appreciate your feedback, and have investigated the matter. A senior technical agent has already been in contact with you to resolve your query and concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support