1 reviews | Active since Jul 2012

04 Oct 2017, 06:23

Pathetic Billing Service

I ordered payslips and paid for them in cash. However, the invoice was debited on my account. I have sent several queries and this was never addressed.

When I moved from SAGE Pastel to VIP, I was told that the consulting fee is R765 per hour. However, I was charged R1020. Both amounts exclude Vat.

Can this billing issues be sorted out ASAP.

0
Replies (2)
Sage South Africa
Sage South Africa's reply05 Oct 2017, 10:15
Official

Good day

Thank you for bringing your frustration to our attention.

Kindly provide us with your contact details and software account number, i.e. site code so that we may contact you to address the raised issues.

Kind Regards

Sage South Africa

Sage South Africa
Sage South Africa's reply11 Oct 2017, 09:03
Official

Good day

This is a friendly reminder to provide us with your contact details as we'd really like to make contact with you and assist with your complaint.

Kind Regards

Sage South Africa