MvdM
Mariska van der Merwe
1 reviews | Active since Jan 2021
20 Jan 2021, 09:55
PATHETIC !!!!!!
I am very very unsatisfied with SAGE's performance. We keep getting error messages - the current situation has been going on for 3 days!!! month end is approaching, we cannot send out quotes, invoices, process the bank or supplier invoices etc. This is pathetic!!! We still need to pay the subscription but get no service!!! This is becoming a continues problem with SAGE!! And don't think the call centre offers any help. NO ONE can tell me what the problem is and when it will be sorted!!! and you have to wait 30min on the line before getting this useless assistance.
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Replies (1)MvdM
Mariska van der Merwe's updateReviewer Update
20 Jan 2021, 12:16I am sorry to say but I do not accept your apologies. This is a continues problem from SAGE and is starting to form a pattern. I already did sent an e-mail and contacted the call centre. it did not help me a bit and also did not give me any answers on the Sage City platform. We have work to do and cannot continue telling our clients "the system is offline" which is South Africa's favourite line to use. This is unacceptable and pathetic. This is very frustrating. Any comments on the fact that we still need to pay the subscription but SAGE failing to commit to their end of the contract???
MvdM
Mariska van der Merwe's update20 Jan 2021, 12:16
Reviewer Update
I am sorry to say but I do not accept your apologies. This is a continues problem from SAGE and is starting to form a pattern. I already did sent an e-mail and contacted the call centre. it did not help me a bit and also did not give me any answers on the Sage City platform. We have work to do and cannot continue telling our clients "the system is offline" which is South Africa's favourite line to use. This is unacceptable and pathetic. This is very frustrating. Any comments on the fact that we still need to pay the subscription but SAGE failing to commit to their end of the contract???