CH
CARL H
1 reviews | Active since Sept 2012
18 Aug 2015, 11:36
pastel system is unreliable and inaccurate
pastel accounting data disappears and also system balances out of sync.pastel support is poor and unreliable.<br> problems reported regularly but no long term solutions forthcoming.How can you manage a business with very poor and unreliable systems which are critical for survival in our current tight economic climate???
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Sage South Africa's replyOfficial
18 Aug 2015, 14:00Hello CMULOCK,
We appreciate your feedback regarding the service you have received and apologise for the frustration caused to you.
A Technical Manager has already been in contact with you to discuss and resolve the problems you are currently experiencing.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We appreciate your feedback regarding the service you have received and apologise for the frustration caused to you.
A Technical Manager has already been in contact with you to discuss and resolve the problems you are currently experiencing.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
Sage South Africa's reply18 Aug 2015, 14:00
Official
Hello CMULOCK,
We appreciate your feedback regarding the service you have received and apologise for the frustration caused to you.
A Technical Manager has already been in contact with you to discuss and resolve the problems you are currently experiencing.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We appreciate your feedback regarding the service you have received and apologise for the frustration caused to you.
A Technical Manager has already been in contact with you to discuss and resolve the problems you are currently experiencing.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support