GP
Gunter P
1 reviews | Active since May 2015
04 May 2015, 12:08
PASTEL SUPPORT
Hi,<br> <br> Please note that I have awaiting for Pastel assistance calling you on call centre. I struggle several times holding for ages on the voice with no help. My call has been cut four to five times keep repeating to call same number again. What should I do as it approaches almost 2 hours holding and listening to music. I need assistance asap.
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Sage South Africa's replyOfficial
04 May 2015, 13:23Hello glasfitadmin,
We appreciate your feedback and apologize for the frustration caused to you whilst calling our contact centre.
A Technical Support Manager has already been in contact with you and has assisted with resolving your query. We are experiencing high call volumes at the moment and are attending to the calls as fast as possible.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We appreciate your feedback and apologize for the frustration caused to you whilst calling our contact centre.
A Technical Support Manager has already been in contact with you and has assisted with resolving your query. We are experiencing high call volumes at the moment and are attending to the calls as fast as possible.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
Sage South Africa's reply04 May 2015, 13:23
Official
Hello glasfitadmin,
We appreciate your feedback and apologize for the frustration caused to you whilst calling our contact centre.
A Technical Support Manager has already been in contact with you and has assisted with resolving your query. We are experiencing high call volumes at the moment and are attending to the calls as fast as possible.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We appreciate your feedback and apologize for the frustration caused to you whilst calling our contact centre.
A Technical Support Manager has already been in contact with you and has assisted with resolving your query. We are experiencing high call volumes at the moment and are attending to the calls as fast as possible.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support