1 reviews | Active since Dec 2017
PASTEL Shocking service
Shocking Customer Service........or lack thereof. Been trying since May to get through to the PASTEL support centre and each and every time I get the same message...."we are experiencing higher than normal call volumes......and I hold and hold and hold. Then I get NO reply to my emails sent to support and now apparently there is a Live Chat......well the message that appears is......"all our consultants are currently busy......blah blah blah. I desperately need to sort some stuff out on my Pastel Express........maybe I will get a response now????????????
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form
Kind regards
The Sage SA Team