WZ
Waldi Z

1 reviews | Active since Oct 2011

06 Aug 2019, 12:10

PASTEL re-registration frustrations.

Contacting SAGE is impossible. All numbers they advertise lead to the same IVR system asking the same dumb questions for minutes on end and you never find the right option.... Then when you get through to somebody, they say Oh for that I have to transfer you to reception - and the voice service IVR starts from the start!!

I just want my old oroduct to work as it did for 10 years. I don't want the completely unwarranted and unsolicited "RE-registration" problem every year. I demand that my product which I paid for and which |SAGE do in any case not upgrade anymore works as I bought it outright. I cannot get to anybody sensible through your stupid and cumbersome call centre menu which is the only place I get to with any of the numbers you advertise. i jut demand that the product works as it did for 9 years, and now it does not as it give some error 500 when I want to re-register (UNNECESSARILY). I intend to sue SAGE for loss of business as I am not getting invoices out due to their stupid demand for registration of a product that is not supported.

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