CS
Chantel S

1 reviews | Active since Mar 2018

02 Mar 2018, 15:00

Pastel Payroll worst Payroll program

Worst Payroll Program ever. Always worked on VIP Payroll and was so user friendly. On Pastel I do get errors that close the program the whole time plus if I try to edit the same error shows again. I tried a several times to phone customer care for their support department but after an hour on the phone no one answer my call. Fed up. How can I cancel my contract with sage Pastel. I want to go back to VIP Payroll

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Replies (1)
Sage South Africa
Sage South Africa's reply02 Mar 2018, 15:09
Official

Dear Valued Customer


Thank you for raising your concerns.


We'd like to apologise for the frustrating experience. The Contact Centre's are inundated with calls regarding tax and financial year end.


In order to assist you, please can you send us your account details in order for us to make contact with you.


Kind Regards
The Sage Support Team

Best regards,