JC
Jack C

1 reviews | Active since Feb 2014

13 Jun 2018, 14:45

Pastel - More time. More productivity. More control. Bulls#$$%#^%$%$Y

Yesterday I could not get hold of their support at all. As soon as you select the support option they drop the line!!!!

Today after holding for over 16 minutes I just gave up.

I also emailed them WITHOUT ANY RESPONSE!!!!

I am NOT renewing PASTEL this year - You are expensive, your software is bug invested and your support (lack thereof) sucks!

Call Date Recording System CallerID Outbound CallerID DID App Destination Disposition Duration Userfield Account CDR Table CDR Graph 14:06 Wed 13 June 2018 ********** 053.35 ********** 300 Return ANSWERED 16:03 14:06 Wed 13 June 2018 Call recording Call recording ********** 033.32 "Jack" <109> < ********** 007> Dial ********** 300 ANSWERED 00:16 12:06 Tue 12 June 2018 Call recording Call recording ********** 034.52 "Jack" <109> < ********** 007> Dial ********** 300 ANSWERED 00:34 09:06 Tue 12 June 2018 Call recording Call recording ********** 069.38 "Jack" <109> < ********** 007> Dial ********** 300 ANSWERED 00:31 09:06 Tue 12 June 2018 Call recording Call recording ********** 258.31 "Jack" <109> < ********** 007> Dial ********** 000 ANSWERED 01:47 09:06 Tue 12 June 2018 Call recording Call recording ********** 217.29 "Jack" <109> < ********** 007> Dial ********** 000 ANSWERED 00:31 09:06 Tue 12 June 2018 Call recording Call recording ********** 112.27 "Jack" <109> < ********** 007> Dial ********** 300 ANSWERED 00:21 09:06 Tue 12 June 2018 Call recording Call recording ********** 057.25 "Jack" <109> < ********** 007> Dial ********** 300 ANSWERED 00:43 09:06 Tue 12 June 2018 Call recording Call recording ********** 997.23 "Jack" <109> < ********** 007> Dial ********** 300 ANSWERED 00:46

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Replies (3)
JC
Jack C's update13 Jun 2018, 14:46
Reviewer Update
Customer Number 587902
Sage South Africa
Sage South Africa's reply13 Jun 2018, 16:29
Official

Good day Cliff

Thank you for your feedback , we have requested that someone be in touch with you.

Please will you let customer care know if you are not satisfied with the outcome. customercare*** .

Kind regards

The Sage SA Team

JC
Jack C's update14 Jun 2018, 08:20
Reviewer Update
Still no one has contacted me!!!! - I am not surprised though!