Pastel lies to you

We asked Rodney if the POS will work on Pastel V11. He said in an email that it will. So we spent money on a cash drawer and a slip printer. Not cheap. Now afterwords, Pastel says that Rodney was wrong and they will not do anything about it. This is a lot of money being thrown away and Sage Pastel WILL not take responsibility or help their client. In fact, I have emailed Pastel about this now twice and they have not rep****. I had to go to a Pastel dealer in Vanderbijlpark to get in contact with them.