TW
Tamara W

1 reviews | Active since May 2018

01 Aug 2018, 08:59

Pastel Evolution - staff doesn't appear to exist or know how to do their jobs

Wouldn't know the meaning of administration, efficiency or customer service if it hit them in the face. Incapable of acknowledging a payment, or proof of payment, in capable of sending a registration code (so far on month 3 of waiting for one), incapable of answering a phone call and incapable of responding to emails.

0
Replies (1)
Sage South Africa
Sage South Africa's reply01 Aug 2018, 11:05
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team