Pastel dissapointment
Dear Pastel, the 15% vat update is such a disappointment. No one can get through to your helpdesk via telephone. Jan Prince said via email just run the update and rebuild the data. I did this on the server, but what now about the work stations? here I am sitting no one can access Pastel. Your live chat doesn't work. It says you are closed and it is 16:00. I am holing on the telephone now for 40 minutes!! Such a waste of time. We paying a lot of money to use this software. The one time we need you, we can;t get hold of you!!
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team