sN
sonja N
1 reviews | Active since Jun 2020
26 Jun 2020, 14:31
PASTEL 50C
I bought / upgrade to Pastel Sage50C and purchased a subscription to Microsoft Office 365 as part of your Sage 50cloud Pastel in May 2019.
Yannick.Ngabitsinze was the agent I talked to from the beginning trying to run the integration smoothly.
Its is now June 2020 and I am still not sorted and also no help from Yannick side or any support people from Pastel. WHY am I paying a support annual fee if I do not get ANY support!!
I WILL NOT recomend Pastel50C to anyone due to the lack of support.
Helpful (0)
Replies (1)0
Replies (1)
Sage South Africa's replyOfficial
08 Jul 2020, 13:53Good day Sonja,
Thank you for bringing this to our attention. It is our understanding that Yannick is in touch with you on this and that one of our Customer Care Consultant's has also reached out to you in this regard and taken this query offline with you directly.
Kind regards
The Sage SA Team
Thank you for bringing this to our attention. It is our understanding that Yannick is in touch with you on this and that one of our Customer Care Consultant's has also reached out to you in this regard and taken this query offline with you directly.
Kind regards
The Sage SA Team
Sage South Africa's reply08 Jul 2020, 13:53
Official
Good day Sonja,
Thank you for bringing this to our attention. It is our understanding that Yannick is in touch with you on this and that one of our Customer Care Consultant's has also reached out to you in this regard and taken this query offline with you directly.
Kind regards
The Sage SA Team
Thank you for bringing this to our attention. It is our understanding that Yannick is in touch with you on this and that one of our Customer Care Consultant's has also reached out to you in this regard and taken this query offline with you directly.
Kind regards
The Sage SA Team