JP
Joan P

1 reviews | Active since Mar 2022

08 Apr 2025, 14:21

Page Unresponsive

The "page unresponsive"happening with SAGEONE is now bordering on the absured. It takes me 30min to 1 hour to complete one invoice depending on how long the invoice is. Sage was trying to make contact with me to see if they could resolve the issue, and I suggest you send an SMS or Whatsapp if you cannot get hold of me by phone as you allege.

This is now becoming ridiculous. I thought the system was hanging due to maybe an overload during the tax end year period, but no, it seems to be like this every time. What is going on Sage? and how are you going to resolve this? Don't give me the story of having to clear my cache/cookies? There is definitely a technical issue your side.

Await further comments

0
Replies (1)
Sage South Africa
Sage South Africa's reply09 Apr 2025, 11:59
Official
Good day Joan, 

We have been informed that one of our agents has made an arrangement to give you a call around 2pm today. 

Kind regards
The Sage SA Team